AI performance manager
Turn every call into better performance.
Callwise scores customer conversations, explains what happened, and gives every rep a practical next move—while showing managers where coaching and revenue are being missed.
10 AI-scored calls per month. No credit card required.
Call score
82/100
Biggest opportunity: ask for the booking when intent appears.
Built on clear rules
AI coaching your team can inspect.
Transparent scoring
See the criteria, weights, and evidence behind every result.
Human review
Managers can review context and handle appeals before acting.
Configurable privacy
Set retention and access around the way your team works.
Specific coaching
Get precise moments and stronger wording—not a mystery number.
From recording to result
Find the calls costing you money.
Callwise moves beyond transcription. It turns each conversation into an explainable score, a coaching action, and a clearer picture of team performance.
Revenue opportunity
Call #1842 · Booking inquiry
82
overall score
What worked
- Warm, professional greeting
- Strong empathy at 1:18
- Clear service explanation
Best next move
Buying intent appeared at 3:42, but the rep kept explaining. Coach a choice-based close:
“I can get that handled for you. Would Tuesday or Wednesday work better?”
Manager signal, not dashboard noise
See score trends, repeated objections, coaching gaps, customer sentiment, and calls that deserve review.
Call Battles make QA visible
Compare skills, weekly gains, and standout calls so improvement feels active—not like another forced audit.
Listen
Bring calls in from uploads and connected systems.
Explain
Score against your standards and cite the moments that matter.
Improve
Assign one useful next step and track the change over time.
Pricing
Start with one call. Scale to every rep.
Usage limits and integration availability may vary as Callwise expands. Enterprise plans are scoped around annual call volume, security, and implementation needs.
Free
Test the scoring loop on real conversations.
$0/month
- 10 AI-scored calls each month
- Individual performance dashboard
- Basic AI coaching
Pro
PopularFor individual reps who want consistent improvement.
$29/user/month
- Expanded call scoring
- Personalized AI coaching
- Score history and skill trends
- Personal analytics
Team
For managers building a measurable coaching system.
$79/user/month, from
- Manager dashboard and assignments
- Leaderboards and call comparisons
- Custom scorecards
- CRM and phone integrations
Enterprise
For complex security, compliance, and scale.
Customannual plan
- SSO, API, and advanced controls
- Custom AI models and integrations
- Advanced analytics and reporting
- Dedicated implementation support
Common questions
Know what gets scored—and why.
Your next call is the starting line
Hear what your team is leaving unsaid.
Upload a customer call. Callwise will score the conversation, surface the coaching moment, and show what a stronger outcome could sound like.